Privacy Policy

Effective Date: 25th of September 2025

Last Updated: 25th of September 2025

Iwakapi (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our services, or interact with our content.

Please read this Privacy Policy carefully. By using our website and services, you agree to the terms of this policy.

1. Data Controller

Iwakapi Business Owner: Nancy Iwakapi

Legal Status: Auto-entrepreneur (France)

Business Address: 8 rue du Bournes, 40130 Capbreton, France

Email: hello@iwakapi.com

2. Information We Collect

We may collect the following information when you interact with us:

  • Personal Identification Information: Name, email address, billing address, and payment details.

  • Technical Data: IP address, browser type, device information, and analytics data collected via cookies.

  • Communication Data: Messages, emails, and feedback you send us.

3. How We Use Your Data

Your data is used for the following purposes:

  • To provide and deliver the services you have purchased (membership, sessions, mentorship).

  • To communicate with you (service updates, confirmations, customer support).

  • To process payments and prevent fraud.

  • To comply with legal obligations.

  • For marketing purposes (only if you have given explicit consent).

4. Legal Basis for Processing

We process your data based on:

  • Your consent (e.g. newsletter subscription).

  • Contractual necessity (to deliver purchased services).

  • Compliance with legal obligations (tax, accounting).

  • Our legitimate interest in running and improving our business.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

6. Sharing of Data

Your data may be shared with trusted third parties solely to deliver our services:

  • Payment processors (Stripe, PayPal, etc.)

  • Email marketing platforms

  • Website hosting and analytics services

We do not sell, rent, or trade your personal information.

7. Cookies & Tracking

We use cookies to improve website functionality, analyze traffic, and enhance user experience. You may disable cookies in your browser settings, but some parts of the website may not function properly.

8. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

To exercise these rights, contact us at hello@iwakapi.com.

9. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

10. International Transfers

If data is transferred outside the European Economic Area, we ensure that adequate safeguards are in place (e.g. standard contractual clauses).

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The updated version will be indicated by a revised “Last Updated” date.

12. Contact

For any privacy-related questions, please contact us at: Email: hello@iwakapi.com